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FAQ
How do you ship?
We ship orders oversea by mail service.
After finishing processing your order, we will send it to the shipping company and it will be completely handled by them. After arriving at your country, it will be handled by your country’s postal service. So please kindly contact your local post when it arrives in your country.
Which payment methods are accepted?
We accept Paypal, debit/credit cards. We use Stripe as the secured payment processor.
How long will delivery take?
3-10 business days to USA, Canada, UK, Australia
6-14 business days to Europe & other countries
What is your return policy?
We will refund you under these circumstances:
* If the goods are damaged
* If your order didn't arrive within 30 business days
* Wrong items were sent
I’ve ordered multiple items and not all of them arrived
We generally ship orders with multiple products in separate packages to avoid long delays in customs.
This means they could arrive at separate times.